Dierickx, I., & Cool, K. (1989). Mesquita, L. F., Anand, J., & Brush, T. H. (2008). The interviews lasted, on average, about 1 h 40 min, and the total duration of the interviews was 8 h 20 min. The relational resources between the sample companies and their strategic suppliers can be categorized into the following classes: investments in specific assets; substantial exchange of knowledge and learning; and complementary resources, skills and abilities; this was done for the joint creation of new or exclusive products, services or technologies. (2010). Cervo, A. L., & Bervian, P. A. Operational competencies are defined in the operations management literature as the ability to exploit resources efficiently (Bromiley & Rau, 2014; Flynn, Huo, & Zhao, 2010; Hayes et al., 2008; March, 1991; Nonaka, 1994; Wu et al., 2010), to carry out the basic functional activities of the company (Collis, 1994) and to troubleshoot and perform daily activities (Pavlou & Sawy, 2011; Winter, 2003). Amit, R., & Schoemaker, P. J. H. (1993). It is essential that those who are responsible for immediate life-and-death decisions in caring for patients be competent to do so. (2005). The data were analyzed, first, through individual analysis and, later, through cross-comparative and case analysis. Changes in the dynamics of markets and organizations in recent years have motivated studies that advocate the need for inter-organizational collaborative relationships (Bronzo, 2004) that become increasingly deeper and are based on trust, deep social interactions, communication, information and knowledge for the appropriation of relational incomes (Combs & Ketchen, 1999; Dyer & Singh, 1998; Lavie, 2006; Wu et al., 2010; Zatta, Mauri, Freitas, Goncalves, & Mattos, 2018). Bowersox, D. J., & Closs, D. J. To access this article, please. David, P., & Stewart, R. (2008). Journal of Operations Management, 29, 163-180. Dynamic capabilities and strategic management. Distinct sectors and companies were chosen with the aim of identifying particular issues in each case related to the phenomenon being investigated and making comparisons between cases (Eisenhardt, 1989; Meredith, 1998). Competency-based education focuses on integrating competency into all facets of training and assessment. The future of resource-based theory: Revitalization or decline? With the objective of identifying and analyzing the relationship between relational resources and the development of operational competencies for the different members of supply chains, the present study adopted the methodology of a study of multiple interpretative cases (Miguel, 2010; Yin, 2010) and is characterized as descriptive and exploratory (Cervo & Bervian, 2002; Collis & Hussey, 2005; Gil, 2010). Supply chain management: Practices, concerns, and performance issues. Examining supply chain relationships: Do buyer and supplier perspectives on collaborative relationships differ? Request Permissions. 3, pp. Supply chain collaboration: Impact on collaborative advantage and firm performance. -Funktionsorientierte Centers of Competence: ... (ZFE)" von Siemens als Support Center oder das Logistikcenter von Hailo als Operation Center. Um método Para identificação e análise de competências e recursos estratégicos das operações de serviços. Journal of Operations Management, 28, 101-114. Strategic Management Journal, 18, 509-533. Retrieved from http://bell.unochapeco.edu.br/revistas/index.php/rgo/article/view/879/0. Information facilitates collaborative activities, creates organizational and operational knowledge and promotes the development of new skills. Competing through manufacturing. In Brazil, a case study is a research method commonly used in production engineering and operations management (Miguel, 2010; Nakano, 2010), with relevant results in the administration of production and operations (Meredith, 1998). International Journal of Operations and Production Management, 18, 374-396. Strategic Management Journal, 20, 397-420. Specialized supplier networks as a source of competitive advantage: Evidence from the auto industry. For example, Alpha used mineral commodities to ensure lower price volatility, as in the international market purchases are anticipated up to two years before the delivery date. In this situation, there might be positive gains for the parties, enabling the competition with other chains (Cao & Zhang, 2011; Lummus & Vokurka, 1999; Rungtusanatham, Salvador, Forza, & Choi, 2003; Tan, 2002). Supply chain management: More than a new name for logistics. Read by leaders in more than one hundred countries, the magazine has been at the forefront of every important new trend in the development of the field throughout the past five decades. Model for evaluating organizational competencies: An application in the context of a quality management initiative. Journal of Operations Management, 22, 119-150. Revisão técnica cláudio damacena (4th ed.). Explaining interfirm cooperation and performance: Toward a reconciliation of predictions from the resource-based view and organizational economics. The relational vision model was adopted to provide the basis for an analysis of how shared relational resources in dyads promote the development of operational competencies. Complementary resources for the development of transport and logistics systems, raw material delivery, technical assistance, research and development and inter-organizational alignment to harmonize systems and processes (Alpha, Beta, Gamma and Delta). Collis, D. J., & Montgomery, C. A. Paiva, E. L. (2017). Metodologia de pesquisa em engenharia de produção e gestão de operações (pp. There are limitations in the use of four companies from different industrial segments because it is possible to generalize the results. Nursing Specialty. Two rounds of interviews were held for Alpha and three for Beta. To analyze the development of operational competencies, the proposed research model was anchored in the main constructs of the relational resource theory (Dyer & Singh, 1998) regarding the companies in the supply chain and in the constructs of operational competencies (Vasconcelos & Cyrino, 2000; Wu et al., 2010). (2011). Nyaga, G. N., Whipple, J. M., & Lynch, D. F. (2010). The methodological quality of the research was established by looking at the criteria of reliability and the validity of the observations and points of attention (Miguel, 2010; Yin, 2010). petences, and which provides the learning experi-. Supply chain management: A structured literature review and implications for future research. © 2019, Fernando Nascimento Zatta, Elmo Tambosi Filho, Fernando Celso de Campos and Rodrigo Randow Freitas. Resource-based view of information systems: Sustainable and transient competitive advantage perspectives. Considering these shortcomings in literature, this paper intends to answer the following research question: Do relational resources promote the development of operational competencies? 305-320. https://doi.org/10.1108/RAUSP-12-2018-0146. In P. A. C. Miguel, et al. Operations management studies that have made important contributions in the theoretical field of competitiveness have focused on the concepts and practical applications of operational competency (Hayes, Pisano, Upton, & Wheelwright, 2008; Santos, Gohr, & Varvakis, 2011; Swink, Narasimhan, & Kim, 2005; Voss, 1995; Wu et al., 2010), as well as considering how operational competency acts as a strategic function for the improvement of processes (Tan, Kannan, & Narasimhan, 2007; Wu et al., 2010), creating primary income (Barney, 1991; Penrose, 1959; Peteraf, 1993; Wu et al., 2010). Raw material kümmert er sich um die Analyse der Produktionsprozesse und setzt sich für deren stetige Verbesserung ein V.,... 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