If you are seeking aged care services, you should call the Australian Government’s aged care service My Aged Care on 1800 200 422. Fax only one patient/client referral at a time and please only send one referral per client/patient. This quick start guide has been developed to help you navigate within the new digital form. You can register at www.myagedcare.gov.au or by calling 1800 200 422 . If you are in hospital, the referral to ACAS will be made for you. Please visit the My Aged Care website or call My Aged Care contact centre on 1800 200 422 to register. Once registered with My Aged Care, you can request a referral to Newtown Neighbourhood Centre . Want to talk? If you are an existing client of a Moreland Aged and Community Service and would like to enquire about or request an additional service, phone 9240 2302 to … Clients with existing approvals for care types under the Aged Care Act 1997 (the Act) can approach service providers directly. The information is saved on the central client record. You can register with My Aged Care by contacting their help line on 1800 200 422. The service operates 8:30 am to 5:00 pm weekdays (except public holidays) General Phone Number. We can also assist you with your registration with My Aged Care; simply … My Aged Care, established by the Australian Government, can help you find information about aged care services and what you need to do to receive them. This website will be changing soon. A valid referral must be completed and submitted by a health care professional / clinician working in the acute (including NSW Ambulance), primary, aged, or community health care … Existing clients. If a service provider Team Leader has been given a referral code, they should follow the procedure below to retrieve the referral. New referral pathways for care under My Aged Care - from 1 July 2015. Read about My Aged Care. The implementation of My Aged Care presents a change to the way in which people have traditionally accessed some aged care services. The centre is available from Monday to Friday between 8 am to 8 pm, and also on Saturdays from 10 am to 2 pm. My Aged Care contact centre staff provide information and register and screen clients over the phone using the NSAF. Calls and faxes to 1300 numbers are the cost of a local call. Skip to content. My Aged Care Community Health Professional and GP Fax Referral Form Important: Complete all relevant sections. My Aged Care. My Aged Care is part of the Australian Government’s changes to the aged care system which have been designed to give people more choice, more control and easier access to a full range of aged care services. Please consider … Service Providers may receive referrals from clients for services via four different pathways: 1. How to contact My Aged Care. The Aged Care Assessment Programme (ACAP) Referral Pathway Protocol is guided by the principles set out in the Aged Care Assessment Programme Guidelines May 2015 (Guidelines). Service providers will be able to make one electronic referral to My Aged Care for multiple services for a client, with the development of a streamlined and consistent client referrals process across local health districts, and the use of a central client record. Phone line (1800 200 422) operates 8am-8pm weekdays and 10am-2pm on Saturdays, across Australia. Latest news. Visit the My Aged Care website to find information about how to access Australian Government–funded aged care services. These clients may not be registered with My Aged Care); 2. CRS uses Community Health Service criteria to determine the eligibility of the referral request. If cl i en t rq u s gadm v . My Aged Care may arrange for a trained assessor to come to your home to do a face-to-face assessment. Thinking about aged care options for someone else; Home care programs; Getting an assessment; Costs & contributions; Referrers. Feedback given by LHD to referrer in relation to referring clients through My Aged Care. … My Aged Care is the entry point into the Australian aged care system. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm. There are two ways you can contact My Aged Care, depending on your preference, by phone or online. o Aged 65 years and older, refer to My Aged Care. My Aged Care provides a central, identifiable entry point which aims to make it easier for older people, their families, and carers to access information on ageing and aged care, have their needs assessed and be supported to locate and access services available to them. They should be your first point of contact. Australian Aged Care Assessment Teams (ACAT), their target group, and to implement best practice and consistency across service delivery in the state of South Australia. My Aged Care provider portal (the provider portal) of the procedures for managing referrals. My Aged Care: referral pathways for health professionals in Victoria 30 August 2016 Commonwealth Home Support Programme (CHSP) referral pathways for health professionals in Victoria Introduction My Aged Care was implemented in Victoria on 1 August 2016. Staff ask clients or their representative set questions to find out if clients need either: a home support assessment through the RAS; comprehensive assessment through the ACATs. The Australian Government operates a My Aged Care phone line and website. You can call the My Aged Care contact centre 1800 200 422. If you have any referral questions simply contact any of the NWRH offices listed on our Contact Us page. Department of Communities will determine eligibility on a case-by-case basis with receipt of the outcome letter by NDIS or My Aged Care. comprehensive assessments to determine a client’s eligibility for care types under the Aged Care Act 1997 (the Act), with approval subject to a decision by an ACAT Delegate. My Aged Care e-Referral Form. A face-to-face assessment with a My Aged Care assessor will be arranged at your home. Implementing Wellness and Reablement. My Aged Care provides a single point of contact for older Australians entering the aged care system –and your carers and family members – to ensure you can easily find and access the right government-funded services to support your independence. Short-Term Restorative Care Programme manual. o If the person with disability is declined access by NDIS or My Aged Care, who would otherwise meet CAEP eligibility, the person may access CAEP. Use this form for referring to My Aged Care for access to the Commonwealth Home Support Programme, Home Care Packages, Residential Care or Residential Respite. Tasmanian Community Care Referral Service can help understand eligibility, which services are needed, and assist in gaining access to them. My Aged Care. For the Commonwealth Home Support, Home Care Package and Residential Aged Care Programs please contact My Aged Care on 1800 200 422 or go to their website www.myagedcare.gov.au. Timing for assessing eligibility for CHSP Community Nursing/Allied Health services is at ... ‘Hospital My Aged Care Referral Request Form’. What is the Tasmanian Community Care Referral Service? The electronic referral form has been designed to make it easier for you to send referrals for . A referral code allows clients to visit different service providers to discuss their needs prior to choosing their preferred provider. My Aged Care Guidance for Providers 1 Document revisions Information on the following areas has been included in the June 2015 version of the My Aged Care Guidance for Providers document: My Aged Care in Victoria and Western Australia How My Aged Care will support people with diverse needs Referral to waitlist Tasks and notifications Reports. With your consent they will assess your care needs and eligibility for services, and work with you to develop a Support Plan that addresses your needs, goals and preferences. People are eligible for Team Care Coordination if they: ... Moreton Bay region; have a GP who works within the North Brisbane and Moreton Bay region (preferably) are not living in an aged care facility or receiving comprehensive funding packages. We are here 24/7. 1800 200 422 . Fax only one patient/client referral at a time and please only send one referral per client/patient. Referral process. My Aged Care is the government gateway for all aged care needs, including assessment and information on aged care support and programs across Australia. Aged Care Services . Visit the My Aged Care website to find information about how to access Australian Government–funded aged care services. Eligibility. Residential aged care services. DOWNLOAD our printable: Home Care Today – FAQs A client may choose to be issued with a referral code by assessors or My Aged Care contact centre staff. Residential aged care is for older people who can no longer live at home. Phone: 1300 769 699 Fax: 1300 721 611. For more information on subsidised equipment, please speak with the assessor and My Aged Care. My Aged Care – Key Terms Key Term Description ACAT/ACAS Aged Care Assessment Teams (ACATs, or ACAS in Victoria) conduct face-to-face Comprehensive Assessments to determine a Client’s eligibility for care types under the Aged Care Act 1997 (the Act), with approval subject to a … In My Aged Care our service provider name is Allied Health & Community Nursing & Social Support Group WSLHD. the Government portal for determining eligibility for support to access Aged Care services. Use this form for referring to My Aged Care for access to Commonwealth Home Support Services, Home Care Packages, Residential Care or Residential Respite. Contact. Opening Hours. My Aged Care is a Government initiative to give people more choice, more control and easier access to a full range of aged care services. You, your carer or representative can call the My Aged Care contact centre on 1800 200 422 for further information and referrals for assessment. The cost of equipment will depend on the item prescribed. Referral forms ; Refer to Home Hospital; Refer to Integrum Aged Care+; Clinical protocols; Refer to Primary Care at Home ; The Wound Care Manual; Contact us; About us; News; Get involved; Donate. What is My Aged Care? Payment. Website: www.myagedcare.gov.au. Your Medicare Card number will be requested to confirm your identity. You can call My Aged Care on 1800 200 422 or ask your GP to make a referral for you. helpdesk@healthlink.net 1800 125 036 . 1800 200 422 . My Aged Care (MAC) referral may be created for supply of equipment. Client record People seeking access to aged care services will have a client record created by My Aged Care contact centre staff. You can apply for an assessment online and search for local aged care providers that meet your needs. This can be done at time of RAS/ACAT assessment or by contacting My Age Care to advise of a new need. My Aged Care. To meet the eligibility criteria for MyNetCare patients must be living with serious advanced illness in the greater Newcastle region. Aged Chronic Care and Rehabilitation Referral and Eligibility Criteria November 2020 Page 3 AGED CARE ASSESSMENT TEAM (ACAT) The Aged Care Assessment Team (ACAT) helps older people and their family/carers determine what kind of care will best meet their needs when they can no longer manage at home without assistance. My Aged Care assists older people, their families and carers to access aged care information and referrals to assessment and service providers . My Aged Care Community Health Professional and GP Fax Referral Form Important: Complete all relevant sections. Call My Aged Care on 1800 200 422 or use their website www.myagedcare.gov.au. Perth (08) 9242 0119. Why does CRS ask so many questions? HealthLink Technical Support. 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